Frequently Asked Questions

What should I bring?

Water, and anything that helps you feel comfortable and supported! Most importantly, arrive open and present.

How do I receive the address and details?

You’ll receive a confirmation email from team@fivesensecollective.com with location details and arrival instructions 3–4 days prior to your session. Please check your spam folder if you don’t see it.

Can I arrive late?

Sessions begin promptly. Late arrivals can disrupt the experience for facilitators and other guests, so we strongly encourage arriving early and planning transportation in advance.

Can I bring my phone or take photos?

Phones may be brought into the space but must be silenced before the session begins.

Photos are welcome before or after a session. We ask that you respect the privacy of other guests and refrain from photographing during the experience itself.

Video recording, tripods, and professional equipment are not permitted.

Is sound work safe during pregnancy?

In short, yes! Many pregnant participants find sound-based experiences calming and supportive. Depending on how far along you are in your pregnancy you may feel more activation and connection with your baby. However, every body and pregnancy is different. We recommend consulting with your healthcare provider if you have any concerns.

What is your cancellation policy?

All bookings are final. We do not offer refunds or reschedules.

If you’re unable to attend, you’re welcome to transfer your spot to a friend. Please ensure they receive all relevant details ahead of time.

Can I attend if I’m sick?

Please stay home if you are experiencing symptoms of illness, including cold, flu, respiratory issues, or fever.

For the wellbeing of the group, we reserve the right to refuse entry to anyone showing signs of active illness.

Are restrooms available?

Restroom availability depends on the location and will be shared in your confirmation email.

What should I wear?

Comfortable, warm clothing suitable for lying down or sitting for extended periods. Easy-off shoes are recommended. Heels are not advised.

Is electricity available?

Some locations are intentionally off-grid or minimally powered. Details will be shared in advance so you can plan accordingly.

Can I bring children?

Community sessions are designed for adults and are not suitable for children under 14.

Private bookings may be arranged to accommodate children or families depending on the setting. Please inquire directly.

Can I bring animals?

Animals are not permitted at group sessions out of consideration for allergies and shared space sensitivities.